Principles and Values
high quality work as a standard
We believe and are committed to high quality work as a standard for all activities and products within our projects. We believe that we must be flexible and adaptable to the needs of the project while maintaining high quality standards and the deliverables as agreed upon
client satisfaction is paramount
We believe that client satisfaction is paramount so we work closely with our clients at the start and throughout a project to ensure clear goals and expectations are understood. This results in a product that satisfies the needs of the client and the consultants' needs to provide high quality products
participation is important
We believe that participation is important and that opportunities are provided for participation to those who should be involved
humanity of our clients
We believe and value the humanity of our clients and approach all individuals we come across in our projects with recognition and acknowledgement of their humanness and their inherent need for acceptance and respect
open and honest communication
We believe that open and honest communication is essential to the success of every project we undertake. We believe that time lines are critical and must be honoured and we are committed to maintaining our ability to work with short time lines and to adhere to the time lines set in consultation with the client
confidentiality must be respected
We believe that confidentiality must be respected at all times and at all levels and understand that discussions and information collected in projects must be kept in strict confidence
